SELLER T&Cs / GENERAL
B2C TERMS AND CONDITIONS

General terms and conditions

PRINCIPAL ELEKTRIK s.r.o. for the sale of goods through
the online store at pelek.eu called PRINCIPAL ELEKTRIK s.r.o.

Contents

1. Contact details

1.1 Operator of the online store:

PRINCIPAL ELEKTRIK s.r.o.

Business address: Osadní 869/32, 17000
Prague, Czech Republic

Chamber of Commerce number: 03402614

VAT number: CZ03402614

Authorised representative: Sergii Kryvulia

Trade register / trade register:
Prague District Court Registration number: 231166

Address of the operation: Peteřska nam
2, 11000 Prague,

(hereinafter referred to as “ seller ” or “ we ”)

Phone: +420774242766

E-mail: shop@pelek.eu

Customer Service: We provide customer support to our customers on the above
telephone number and e-mail address on working days from 9am to 5pm.

2. Basic concepts

2.1 This general
terms and conditions (hereinafter referred to as “ GTC ”) of the seller
regulate the mutual rights and obligations of the contracting parties arising from or
in connection with the purchase agreement (hereinafter referred to as “ purchase agreement ”)

which is concluded between us and consumers
or entrepreneurs (hereinafter referred to as “ customer ”)
or “ u ”) via PRINCIPAL ELEKTRIK s.r.o. on pelek.eu.

2.2 Online store. The online store
from the seller (hereinafter referred to as “ internet shop ”)
is operated on the website pelek.eu Principal Elektrik sro

2.3 What can you buy from us? In our
online store Principal Elektrik
sro you can buy goods that we exhibit and offer. If the goods
if a license for use is offered, then this one is also available.

2.4 Who is considered a consumer? A consumer is any natural person
person who, outside the scope of his business activities or outside the scope of self-employment
enters into a purchase agreement with us in the exercise of his profession, or otherwise legally
trades (hereinafter referred to as “ consumer ”).
The online store is exclusively intended for customers who are consumers.
Sales to companies is not possible.

2.5 Goods with digital content. For contracts for the supply of goods with digital content
content, these Terms and Conditions apply accordingly, unless otherwise stated. Digital
Content is defined as data created and delivered in digital form.

2.6 Goods with digital elements. For
agreements for the supply of physical data carriers intended solely as carriers
of digital content, these Terms and Conditions apply accordingly, unless otherwise stated.
Digital content is defined as data created and delivered in digital form.

2.7 Return of electrical appliances. With
in view of the obligations imposed in Section 38 of Act 185/2001 Coll. on waste, as amended,
We inform customers that old electrical appliances
can be returned free of charge for recycling to the address: Kirilovova
181, 739 21 Paskov, .

3. Notifications to customers before concluding the purchase agreement

3.1 Seller's Authority and Supervisory Authorities. We are authorized to sell goods based on a business license. The company's inspection is carried out by the competent business authority within its jurisdiction. The inspection
The Office for Personal Data Protection is responsible for processing personal data. The Czech Trade Inspectorate monitors compliance with the law.
No. 634/1992 Coll., for the protection of consumers, within the established scope.

3.2 Illustrative nature. Photos that you see on our website
see, are for illustrative purposes only.

3.3 Additional costs. We do not charge any additional costs for
telecommunications means (for example, if you contact us
If you call our telephone number, you will only pay your usual call costs).

3.4 Consumers have the right to cancel the purchase agreement
to cancel without giving any reason, within at least 14 days, which begins on the day of receipt of the goods (or
the last product, part shipment or the last piece in the case of an agreement for
multiple items of goods from one order, or delivery of goods in several partial shipments or pieces). The seller may offer a longer period. To comply with
the term is sufficient if you send a communication about the exercise of the right to object
to cancel the agreement before the expiry of this period.

3.5 Purchase Agreement Cancellation Form. To
To exercise your right to cancel the contract, you must do so in a clear manner, via our email, telephone or address, or in another way
way. You can use the attached sample cancellation form for this purpose.
use the purchase agreement, but this is not an obligation.

3.6 If you are unable to cancel the purchase agreement
To cancel. The customer is not entitled to cancel the following agreements:

3.6.1 for the supply of goods that are custom-made
and/or produced at customer request
or for his person ;

3.6.2 for delivery
of goods whose price is subject to fluctuations
on financial markets that are independent of our will, which may occur during the term
for cancellation of the purchase agreement;

3.6.3 for the supply of goods subject to
rapid spoilage , as well as goods which are irreversibly mixed with other goods after delivery ;

3.6.4 for the delivery of goods in a sealed
packaging , which the consumer removes from the packaging
has passed and cannot be obtained for reasons of health protection or hygiene
return them after the consumer has opened them, which also applies to sound or visual recordings and computer programs , if the customer has opened the original packaging;

3.6.5 for accommodation,
transport of goods, rental of means of transport, catering or use of free
time, if this must be carried out on a specific date or within a specific period according to the agreement;

3.6.6 for the supply of newspapers, magazines or periodicals with
exception of agreements for subscriptions to their delivery;

3.6.7 for the granting of
services, if these have been provided in full; in the case of payment,
only if this has begun with the consumer's prior explicit consent before
the expiry of the period for cancelling the contract and the trader has informed the consumer before concluding the contract that the provision of the service will invalidate the right to cancel the contract;

3.6.8 for urgent
repair or maintenance, which must be carried out at a location specified by the consumer
his express request; however, this does not apply to carrying out other than requested
repairs or the supply of goods other than replacement parts necessary to carry out the repair
or maintenance;

3.6.9 for the supply of digital content , if it has not been supplied
on a tangible medium and is provided with your prior explicit consent before
the expiry of the period for cancelling the purchase agreement and we notify you before concluding the
purchase agreement have stated that in that case you have no right to withdraw from the purchase agreement
to cancel.

3.7 Value of returned goods and related
costs for returning goods. You bear the direct costs of returning goods. If
the value of the returned goods exceeds 990 Kč (990.01
If the purchase price is excluding shipping costs), the seller will reimburse the return costs.

3.8 Refund of the purchase price. In the event of
Cancellation of the purchase agreement within the cancellation period we are obliged to inform you
refund the purchase price (with the exception of additional costs if you choose a different type
delivery has been chosen over the cheapest standard delivery offered by the seller), and this
using the same payment method as for the payment, unless otherwise agreed,
at the latest within 14 days after the moment we receive the returned item or we have reliable proof that it has been sent. You will be charged for this
No fees will be charged for the refund. If we do not receive the goods back, we are entitled to refund the purchase price.
non-refundable.

3.9 Return Address
goods. A return label is usually available in your user account at
pelek.eu. If we have not provided a return label, please use the return label to send
the goods this address Kirilovova 181, 739 21 Paskov, . Otherwise, please contact us
via the email address shop@pelek.eu
or telephone number 601548120, so that we can guarantee your rights to return goods and a
can agree on an individual procedure.

3.10 Gift. If the goods are accompanied by
a gift is provided to the customer, the gift agreement between us and the customer
closing under the condition precedent that if the customer or we cancel the purchase agreement,
the gift agreement relating to that gift is no longer in force
and the customer is obliged to return the gift provided together with the goods.

4. Process of concluding the purchase agreement

4.1 Placing an order. The customer can
select one or more goods by placing them in the virtual shopping cart,
where the customer can view the selected goods, change the quantity or order them
remove from the shopping cart. By pressing the “Checkout” button, the customer will be asked to
to enter information about the shipping and the payment method you choose. Before completing
The customer can check and change the data entered in the order, as well as the customer details. By clicking on the " Order requiring payment " button,
the ordering process is completed and the purchase agreement is concluded.

4.2 Agreement to the Terms and Conditions. By placing the order
you confirm that you have read and agree to these Terms and Conditions and our guidelines
for the processing of personal data.

4.3 Consent of the legal representative in case of a minor
customer. If a minor customer makes purchases in our online store,
prior consent of his legal representative is required.

4.4 Characteristics of the goods. The customer is obliged
to familiarize yourself with the characteristics, type and recommended use before completing the order
use of the goods. By placing the order, the customer confirms that he agrees
has disclosed this information and understands it.

4.5 Confirmation of the order. The seller
confirms receipt of the customer's order by the customer
of the order by email. This order confirmation only serves to inform the customer
that the order has been received and will be processed, at the latest within 2
working days after the customer has placed the order. The purchase agreement has already been concluded
closed at the moment the “ Order” button
“who is obliged to pay ” is pressed.

4.6 Contractual Language. The contractual language is Czech.

4.7 Obligations arising from the purchase agreement. By concluding
In the purchase agreement we undertake to deliver the purchased goods to you and to let you know the acquisition
to enable ownership of the goods. By concluding the purchase agreement, you undertake to own the goods
to take delivery of the goods and pay us the price of them.

4.8 Copy of Terms and Conditions and cancellation form
the purchase agreement. The customer will receive a copy of the concluded purchase agreement, i.e. the current
version of these Terms and Conditions. The consumer customer will also receive a cancellation form
the purchase agreement within the statutory period.

5. Price of the goods and payment methods

5.1 Price. All prices of goods are stated in Czech crowns (Kč) and
are inclusive of VAT.

5.2 Payment options. Payment methods for the price
of the goods and any costs associated with the delivery of the goods can also be found on the page with
the seller's description. We reserve the right to use a partial payment method in individual cases.
not to offer the goods to the customer. The customer has the option:

5.2.1 PayPal (The customer
is redirected to PayPal, where he pays the purchase price from his PayPal account and in
in accordance with PayPal's Terms of Use, available at https://www.paypal.com )

5.2.2 Payment by card

5.2.3 Payment by bank transfer or
direct bank transfer

5.2.4 Apple Pay, Google Pay

5.3 Unrealistic price of goods. In the case of
display of an unrealistic price of 0 Kč or display of a very non-market price, where
a non-market price is considered a price below our purchase price, we reserve the right to exclude this item from your closing offer
to delete the purchase agreement. You will be notified of this by email.

5.4 Invoice format. We agree that invoices will be sent electronically,
and that to your email address.

5.5 Full payment of the purchase price. We reserve the right
We retain ownership of the goods until the purchase price has been paid in full
according to the relevant purchase agreement.

6. Delivery of goods and place of performance

6.1 Delivery of goods. The goods will be delivered within
the delivery time stated for the type of goods in question. We always undertake to deliver the goods
to be delivered within 30 days. We will always inform you of any changes in time.

of delivery.
Along with the purchase price, you are also obliged to pay us any costs
related to the packaging and delivery of the goods at the agreed price, as well as a surcharge for the chosen payment method. Unless expressly stated otherwise, the purchase price also includes the costs
related to the delivery of the goods. Before concluding the purchase agreement, you will be informed about
the final price including packaging and transport costs.

6.2 Delivery address. The goods will be delivered to the address provided by the customer
places the order.

6.3 Shipping method. The customer can
choose the shipping method for the goods to each address specified in the order.

6.4 Repeated delivery and associated costs.
In the event that it is necessary for reasons on your part to deliver the goods repeatedly
or in a manner other than that specified in the order, you are obliged to pay the costs
to pay those related to the repeated delivery of the goods, or the costs related to another method of delivery
of delivery.

6.5 Receipt of the goods. At the time of
receipt of the goods by the customer carries the risk of damage and accidental
deterioration in the quality of the purchased goods is transferred to the customer. If the customer receives the goods from the carrier
should have received, the risk goes
from accidental destruction and accidental deterioration of the quality of the purchased goods to the customer
at the time when he is allowed to dispose of the goods, but not before
the indicated time of delivery.

6.6 Customer's obligation upon receipt of the goods.
Upon receipt of the goods, you are obliged to check them and ascertain their properties.
(in particular whether you have received the right type of goods, whether the goods have the agreed quality,
whether the goods in their packaging contain everything that should be contained according to the instructions). In the case of
visible damage to the shipment by the carrier, the customer is obliged to return such shipment
We do not accept any liability for damage caused by the carrier.
or for late delivery of the goods, regardless of the reason for the delay.

6.7 Damages that the seller may suffer due to non-acceptance of the goods. If the customer does not accept the goods upon delivery,
by the carrier, the goods are then returned to the Seller and if the customer
consumer does not cancel the purchase agreement within 14 days after the failure to deliver the goods,
The seller is entitled to claim the costs charged by the carrier for the delivery of the goods to the seller. These costs are the seller's responsibility.
damage caused by breach of the customer's legal obligations.

7. Rights arising from defective performance

7.1 Defective Performance. This section of the Terms and Conditions applies
for the regulation of rights and obligations when exercising rights arising from defective performance in sales
of goods between us as seller and the customer as buyer.

7.2 When to complain about defective goods. You are obliged to inform us of the defects of the goods.
to report (complain) without undue delay after the
defect has appeared. Otherwise, the court would not entitle you to a defective
You have the right to report a defect in consumer goods within 24 months of receiving them.
This does not apply to goods for which the packaging, label or accompanying instructions state:
A period during which the goods can be used is indicated with the goods or in the advertisement in accordance with other legal regulations. Here are the provisions regarding the warranty for quality
(contractual guarantee) applies.

7.3 What happens after 24 months have passed? After
After 24 months, defects in the goods can no longer be reported. If possible, this period will be extended by the period during which you were unable to use the goods because they were in the process of a justified complaint. While we make every effort to
To always handle complaints to your satisfaction, some goods must be handled according to
the instructions on the packaging/label/in the leaflet – otherwise they may be damaged.

7.4 Contractual guarantee. If for the relevant
goods a voluntary contractual guarantee of more than 24 months after receipt of
The goods are guaranteed, you can report defects in the goods during this period. The period will be extended over time.
in which you could not use the goods because they were in the process of a justified complaint.

7.5 Assumption that the goods are defective. If there
If a defect occurs within 12 months after receipt of the goods, it is assumed that the goods
were defective upon receipt, unless we prove the contrary.

7.6 For which defects are we not liable? We are not liable
for defects in the following cases: 7.6.1 if there is a defect in the goods at the time of receipt and for
such a defect is an agreed discount on the purchase price,

7.6.2 if the defect arose from
the goods due to wear and tear through normal use, or if this results from the nature
of the goods,

7.6.3 is caused by you and is caused by improper storage , improper
maintenance, your intervention or mechanical
damage , all under conditions that do not correspond to the temperature,
dust, humidity, other environmental influences and is therefore directly by us or the manufacturer
determined (usually on the package insert/label of the goods), whether this results from
legal regulations,

7.6.4 goods delivered by the customer
have been adjusted and if a defect has arisen as a result of this adjustment,

7.6.5 by use of
the goods under conditions that do not correspond to the temperature, dust, humidity,
chemical and mechanical influences of the environment, which are directly borne by the seller or
manufacturer or arise from statutory regulations,

7.6.6 if the defect arose as a result of an external
event beyond our control (e.g. a natural disaster).

7.7 What should I do to claim a defect in the goods? To
To exercise your rights arising from defects in the goods, please contact us through your user account
on pelek.eu, based on which we will contact you and make further arrangements
Appointments. You can also contact us directly via email.

7.8 Confirmation of receipt of the complaint. After sending the
We will contact you within 2 working days regarding the exercise of your right to object.
The moment the advertising is exercised is considered to be the moment we receive your data.
the exercise of the right to complain about the goods received.

7.9 Return of the complained goods to the seller. The goods
must be returned complete, undamaged (with the exception of the claimed defects), ideally
in the original undamaged packaging so that we can follow the guidelines for good
hygienic procedures can be observed. We will take back the goods at our expense to remove the defect.
We will contact you to discuss further steps.

7.10 Confirmation. After receipt of the complaint
goods you will receive a confirmation of receipt of the complaint and its contents on the address you provided.
specified email address.

8. Methods of handling and termination
of the advertising

8.1 What affects my capabilities? You have
the right to demand removal of any defects that have arisen .
You can choose:

8.1.1 repair
of the article; 8.1.2 delivery of a new article; or

8.1.3 delivery of the missing part.

On your part this would not
must be an unreasonable demand. If the repair of the article would cost us significant
difficulties or whether this is not a reasonable requirement given the value of the article and the importance
of the defect, we will inform you of this. We will act similarly if we receive your request
to consider the supply of a new item to be unreasonable in relation to the defect in the goods or the value of the goods.

8.2 When it comes to
a material breach of the purchase agreement. If the defect is a material
breach of the purchase agreement, you have the right to
to cancel the purchase agreement or a reasonable discount on the purchase price
to claim the goods.

8.3 When is it possible to reclaim the purchase price?
In certain situations it is possible to cancel the purchase agreement and refund the purchase price
to claim back. This is not possible in situations where the defect in the goods is not significant. What are
the situations in which you can cancel the purchase agreement and reclaim the purchase price:

8.3.1 we refuse to remove the defect in the goods
or have not remedied this defect within a reasonable period of time;

8.3.2 out
our statement or other circumstances show that the defect will not be removed within a reasonable time
or without significant difficulties for the buyer;

8.3.3 the defect in the goods occurs
repeatedly for; or

8.3.4 it concerns a material breach
of the purchase agreement.

8.4 When is it further possible to get a reasonable discount?
to claim the purchase price of the goods? In certain situations you can also claim a reasonable
Demand a discount on the purchase price. This is not possible in situations where the defect in the goods is not significant.
What are the situations in which you can demand a reasonable discount on the purchase price?

8.4.1 we refuse to remove the defect in the goods
or have not remedied this defect within a reasonable period of time;

8.4.2 from our
statement or other circumstances show that the defect cannot be remedied within a
will be removed within a reasonable time or without significant difficulty to the buyer;

8.4.3 the defect in the goods occurs
repeatedly for; or

8.4.4 it concerns a material breach
of the purchase agreement.

8.5 You inform us of the method of handling the complaint. You are
obliged to inform us which right from defective performance you have chosen, and this at
the notification of the defect or without undue delay after the notification of the defect. You can make your choice
do not modify without our permission; this does not apply if you request the repair of a defect that proves to be irreparable.

8.6 Return of the original goods. Upon handling
You are obliged to return the originally delivered goods to us in the event of a complaint by delivery of new goods.
to return (unless otherwise agreed). The customer cannot demand delivery of new goods (and
cannot be cancelled from the purchase agreement either) if the goods cannot be returned in the condition in which they were received. This does not apply if you used the goods before the defect was discovered.
or if the condition has changed when the defect was discovered. Also in the event that it was done without your
it is not possible to return the goods in their original condition.

8.7 When is the complaint process closed? The complaint process will be closed within three weeks of exercising the right to complain , unless otherwise agreed.

8.8 Termination of the complaint. If the goods complained of have been sent to us by the carrier, they will be returned to us after handling.
automatically returned to your address, together with confirmation of the date and method of handling
of the complaint, including confirmation of the correction and the duration of the complaint,
if necessary, with a justification for the rejection of the complaint.

8.9 Obligation upon receipt of the claimed goods.
You are further obliged to check the completeness of the complaint upon receipt.
goods, in particular that the consignment containing the goods contains everything it should contain. Later
objection will not be considered.

9. Protection of personal data

9.1 Personal Data Processing Policy. More
information about what personal data we process, in what way, for what purpose
The purpose and period for which these are processed can be found in our processing policy.
personal data.

10. Force Majeure

10.1 What constitutes force majeure? For the purposes of these Terms and Conditions, any obstacle that is beyond our control
will has arisen and prevents us from fulfilling our obligations, shall be considered force majeure, provided it is not reasonable
to expect that we could avert or overcome this obstacle or its consequences
or foreseen. The effects that exclude liability
are limited to the time the obstacle persists, which affects these effects
are connected.

11. Alternative dispute resolution

11.1 Out-of-court dispute resolution. For out-of-court dispute resolution
The Czech Trade Inspection Authority, with registered office at Štěpánská 567/15, 120 00 Prague 2, Chamber of Commerce number: 000 20 869, has jurisdiction over consumer disputes arising from the purchase agreement.
Internet address: https://adr.coi.cz/cs . The platform for online dispute resolution
which is located at the internet address https://ec.europa.eu/consumers/odr
is located, can be used in
the settlement of disputes between the seller and the customer arising from the purchase agreement.

11.2 European Consumer Centre Czech Republic. The European
Consumer Centre of the Czech Republic, with registered office at Štěpánská 567/15, 120 00
Prague 2, internet address: https://evropskyspotrebitel.cz
is the point of contact
in accordance with Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21.
May 2013 on online dispute resolution and amending Regulation (EC) No
2006/2004 and Directive 2009/22/EC (Online Dispute Resolution Regulation).

11.3 Complaints. Before initiating an out-of-court dispute resolution process,
We recommend that you contact us at shop@pelek.eu . We always try to resolve the issue first.
to resolve the dispute amicably. Your complaints
will be within 2
working days (48 hours, this period can be extended with days of rest and
public holidays that are customary in the Czech Republic) are handled.

12. Final provisions, including
applicable law and jurisdiction

12.1 Obligation to respect consumer rights. If
a provision of these Terms and Conditions is contrary to statutory provisions for the protection of
consumers, the law takes precedence and we undertake to comply with it.

12.2 Invalid or unenforceable provisions of the Terms and Conditions. If
any provision of the Terms and Conditions is invalid or unenforceable or becomes invalid, then
the invalidated provisions will be replaced by a provision that comes as close as possible to the intention of the invalidated provisions
provision. The invalidity or unenforceability of one
provision does not affect the validity of the remaining provisions.

12.3 Legal arrangement. In the event of an international element, we agree that our legal
relationship shall be governed by the laws of the Czech Republic excluding any provisions of conflict of law which may
refer to another legal system. However, this choice of law may not deprive the consumer of the protection afforded to him by the provisions
of the law of the country of his habitual residence. The contracting parties agree that
they expressly exclude the use of the UN Convention on Contracts for the International Sale of Goods.
According to Article 6, paragraph 2 of the Rome I Regulation, mandatory provisions of law shall always apply,
which would apply without this clause.

12.4 Disputes and jurisdiction. The contracting parties further agree that for the resolution of any disputes arising from the purchase agreement, where a
If there is an international element, the competent courts according to the location of our registered office will always have jurisdiction. This does not affect the rights
of consumers under special legal provisions.

12.5 If we agree on different terms and conditions for concluding the purchase agreement, the provisions of the Terms and Conditions form an integral part of the purchase agreement.
Deviating provisions from the Terms and Conditions can be agreed upon in the purchase agreement. Deviating agreements
in the purchase agreement take precedence over the provisions of the Terms and Conditions.

12.6 The necessity to read the Terms and Conditions before concluding the purchase agreement. Reading these Terms and Conditions is voluntary; unfortunately, without reading them,
the purchase agreement will not be concluded.

12.7 Validity of the Terms and Conditions . These Terms and Conditions are valid from January 1, 2024 , and replace all previous terms and conditions.